receptionist

Why is that doctor's office receptionist such a bitch? The woman never smiles. She's never helpful. She talks to me like I'm a total idiot any time I ask her a question. And if she's not doing that, then she's talking to me like I'm interrupting her very important job with my phone call and questions. Isn't she technically working for me? I mean, if I didn't come and see the doctor, she wouldn't even have a job, right? I always want to complain to the doctor, but once I get in his office, I forget she was such a bitch--that is until I'm exiting, and she acts annoyed to have to do so much as swipe my credit card for my co-pay. Sometimes, she makes me so mad, I want to spit in her face.